Terms and Conditions

1. Acceptance and Who We Are

Quality Quick Print ("QQP", "we", "us") is the business name of DocuMedia Learning Group Campus LLC, a Utah limited liability company located at 2650 North 300 East, DML Campus #150, North Ogden, UT 84414. By using our website, submitting any of our forms, or placing an order online or in the shop, you agree to these Terms and to our Privacy Policy.

2. Orders

• Orders are placed through the online order form on our Order page or in person. Submitting the form is a request for printing. An order is accepted when we confirm it or begin production.
• Once an order is submitted, production begins as soon as possible and changes are not possible. Check your files and order details before you submit.
• We may decline any job for any lawful reason, including material that is objectionable or that infringes the rights of others.

3. Your Files and Content

You are responsible for the content of your files, including text, layout, colors, sizes, and quantities. We print files as submitted. Exact color matching is not guaranteed, and reasonable variation between your screen, a proof, and the printed piece is normal.

By submitting files you confirm that you own, or have permission to use, everything in them, including text, images, logos, fonts, and any personal information in mailing lists. You grant us a limited license to reproduce your content only as needed to complete your job. You agree to defend and hold harmless Quality Quick Print, its owners, and its staff from any claim, cost, or judgment, including attorney's fees, arising from the content you submit or from your violation of any law, including privacy laws that apply to mailing lists you supply.

4. Pricing and Payment

• Quotes are estimates based on the information and files you provide and may change if the job differs from what was quoted.
• Payment is due when you pick up your order unless you have an approved purchase order account with us. A 3.5% processing fee is added to credit card payments.

5. Turnaround and Pickup

• Turnaround times and requested pickup dates are estimates, not guarantees.
• We notify you when your order is ready by phone, or by text if you have opted in to text notifications (Section 6).
• Orders that are not picked up within a reasonable time after we notify you may be discarded or recycled, and the full price remains due. We may hold an order until it is paid for.

6. SMS Order Notifications Program Terms

We may offer an order notification program by text message. If we offer it, these terms apply:

• Program. Quality Quick Print Order Notifications sends order status text messages, such as a notice that your order is ready for pickup, and occasional questions about your job.
• Opt-in. You join by checking the text notification box on our order form, or by asking us in person or in writing. Consent to receive texts is not a condition of purchase.
• Frequency. Message frequency varies, typically 1 to 3 messages per order.
• Cost. Message and data rates may apply.
• Opting out. Reply STOP to any message to cancel. Reply HELP for help, or call (801) 528-3747.
• Carriers. Mobile carriers are not liable for delayed or undelivered messages.
• Your number. You confirm that you are the account holder or an authorized user of the mobile number you provide.
• Changes. We may suspend or end the program at any time.

See our Privacy Policy for how we handle phone numbers and opt-in information.

7. Reprints, Refunds, and Cancellations

• Inspect your order at pickup and report any defect to us promptly, before the job is used or distributed.
• If the defect is our error, we will reprint the defective portion or, at our discretion, give you a credit or refund for that portion. This is your sole remedy.
• We do not reprint or refund for errors in customer-supplied files or for color variation within normal tolerance (Section 3). Custom printed items cannot be returned.
• Once production has begun, an order cannot be cancelled and the full price is due.

8. Disclaimers and Limitation of Liability

Our website and services are provided "as is". Except as stated in Section 7, and to the extent permitted by law, we disclaim all implied warranties, including warranties of merchantability and fitness for a particular purpose. To the extent permitted by law, Quality Quick Print is not liable for indirect, incidental, special, or consequential damages, including lost profits, missed deadlines, or missed events. Our total liability for any order is limited to the amount you paid for that order. Some states do not allow these limitations, so they may not apply to you.

9. Governing Law and Disputes

These Terms are governed by the laws of the State of Utah. Any dispute will be brought in the state courts located in Weber County, Utah, including small claims court where eligible.

10. Changes to These Terms

We may update these Terms. We will post the updated Terms on this page and change the "Last updated" date at the top. An order is governed by the Terms in effect on the date it was placed.

11. Contact Us